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Job Title: Mortgage Loan Closer 2
Company Name: Wells Fargo
Location: Chandler, AZ
Position Type: Full Time
Post Date: 11/25/2020
Expire Date: 02/13/2021
Job Categories: Banking, Customer Service and Call Center, Finance/Economics, Financial Services, Information Technology, Insurance, Military, Retail/Wholesale, Sales, Purchasing
Job Description
Mortgage Loan Closer 2
Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application. 

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. 

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. 

Wells Fargo's Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending, Auto, Credit Cards, Retail & Merchant Services, Personal Lending, Consumer Lending Control, and Consumer Lending Shared Services. 

The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit.  The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices as well as online and digital channels.

Wells Fargo is looking to hire a Mortgage Loan Closer in our Home Lending Department who has a strong desire and passion to deliver an exceptional experience in helping customers with their home loan applications. If you thrive on working with high accuracy and attention to detail and working with a team to meet customer needs, we want to talk to you!

Responsible for the mortgage closing process after assignment which includes: prioritizing and managing complex pipeline to anticipate estimated closing date; working knowledge of entire closing process; clears closing stipulations; conducts welcome call to Settlement Agent; monitors files through underwriting and follows up with 3rd parties; schedules closing and meets closing date; closes and funds loans; communicates with customer; independently resolves any conflicts that may arise. Team Members in this role have the ability to perform both closing and funding activities for moderately complex loans. 

This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below. 

IMPORTANT: Required location for this position is one of several possible locations.  Candidate must reside within a reasonable commute to one of the address listed in the posting but will have the option to work from home.

Required Qualifications

  • 1+ year of experience in one or a combination of the following: customer service, loan administration, collections, or sales environment demonstrated through work or military experience
  • 6+ months loan underwriting, closing, or processing experience

Desired Qualifications

  • Ability to make independent judgment calls based on regulatory knowledge
  • Experience building and maintaining effective relationships with customers and internal partners
  • Ability to handle information professionally and confidentially
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Ability to work independently
  • Basic Microsoft Office skills
  • Customer service focus with the ability to actively listen, elicit information, comprehend customer issues/needs, and recommend solutions
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Strong organizational, multi tasking, and prioritizing skills
  • Experience closing home mortgage loan products
  • Mortgage industry experience
  • Knowledge and understanding of FHA and VA loans
  • Ability to provide strong customer service and develop customer relationships
  • Strong communication skills and ability to articulate complex material to a diverse audience
  • Experience managing a pipeline of work from assignment to completion
  • Bilingual speaking proficiency in Spanish/English

Job Expectations

  • Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.
  • This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.
  • Ability to provide and work from a home office

Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

MN-Minneapolis: Min: $36,500 Mid: $50,000
CA-San Diego: Min: $40,200 Mid: $55,000
AZ-Chandler: Min: $36,500 Mid: $50,000
CO-Englewood: Min: $36,500 Mid: $50,000
IA-Des Moines: Min: $36,500 Mid: $50,000
CA-San Bernardino: Min: $40,200 Mid: $55,000
CA-Concord: Min: $43,800 Mid: $60,000
TX-San Antonio: Min: $36,500 Mid: $50,000
TX-Dallas: Min: $36,500 Mid: $50,000
TX-Austin: Min: $36,500 Mid: $50,000
TX-Houston: Min: $36,500 Mid: $50,000
MO-Kansas City: Min: $36,500 Mid: $50,000
NE-Omaha: Min: $36,500 Mid: $50,000
KS-Overland Park: Min: $36,500 Mid: $50,000
UT-Salt Lake City: Min: $36,500 Mid: $50,000
NV-Las Vegas: Min: $36,500 Mid: $50,000
AZ-Tucson: Min: $36,500 Mid: $50,000
CA-Fresno: Min: $36,500 Mid: $50,000
WA-Spokane: Min: $36,500 Mid: $50,000
ID-Boise: Min: $36,500 Mid: $50,000
NV-Reno: Min: $36,500 Mid: $50,000

Street Address

MN-Minneapolis: 2701 Wells Fargo Way - Minneapolis, MN
CA-San Diego: 10421 Wateridge Cir - San Diego, CA
AZ-Chandler: 2850 S Price Road - Chandler, AZ
CO-Englewood: 9780 S Meridian Blvd - Englewood, CO
IA-Des Moines: 800 Walnut St - Des Moines, IA
CA-San Bernardino: 1003 E Brier Dr - San Bernardino, CA
CA-Concord: 1755 Grant Street - Concord, CA
TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX
TX-Dallas: 8115 Preston Rd - Dallas, TX
TX-Austin: 9442 N Capital Of Texas Hwy - Austin, TX
TX-Houston: 2700 Post Oak Blvd - Houston, TX
MO-Kansas City: 9572 N McGee St - Kansas City, MO
NE-Omaha: 13330 California St - Omaha, NE
KS-Overland Park: 7500 College Blvd - Overland Park, KS
UT-Salt Lake City: 5201 Amelia Earhart Dr - Salt Lake City, UT
NV-Las Vegas: 4425 Spring Mtn Rd - Las Vegas, NV
AZ-Tucson: 4051 E Sunrise Dr - Tucson, AZ
CA-Fresno: 8405 N Fresno - Fresno, CA
WA-Spokane: 41 W Riverside Ave - Spokane, WA
ID-Boise: 3033 Elder St - Boise, ID
NV-Reno: 6005 Plumas St - Reno, NV


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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